The two are often thought of as being one and the same but, in fact, they are properly to be treated as distinct legal agreements used by businesses operating in the UK to define their contractual relationship with 1. their customers; and 2. their website users, who may also be or become their customers.
Terms and conditions of service or the supply of goods, on the other hand, are specific to a particular product or service that a business offers to its customers. These terms cover the terms of the supply and use of the product or service, payment terms, delivery terms, and other important details that govern the relationship between the business and its customers. Terms and conditions are an integral part of a binding contract that is formed between the business and its customers.
Also see our related article on The small print.
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